Understanding Customers - the
key to success
Our secret of success is a sincere and
committed approach to tourist's requirements, anticipating their needs and
working towards providing fuller satisfaction to this effect. Thus moving
ahead. We believe that understanding them as an individual is extremely
important before delivering them quality service. We wish to establish a
friendly relationship with them so that an environment of mutual faith is
created wherein every issue and problem can be discussed with ease. Their
expectations from the company and trip is at the base of our attempt to
start off our services.
We respond quicker than anyone else! When you send us an inquiry.
When you have questions or concerns. When you have special needs
arise while in Pakistan. E-mails get to us in less than 5 minutes,
and calling us is the same as calling here. In an emergency, would
you like to count on the agency that takes two or three days to get
back to you, or us?
Personal Customized Services
We provide you services that are best suited to
your needs. We are aware that each customer has his/her own
requirements, preferences and constraints in terms of destinations,
time and budget. Hence, we try to give you what you most desire.
Years Of Experience To Guide Us
We have been in operations for many years and
served various customers and satisfied them. We have won the faith
of our customers who feel encouraged to come to us again and again
for travel related services.
Operating - Across Entire Pakistan
We are aware of every part of Pakistan and can
guide you anywhere you go. We have our offices in major destinations
and contacts in various other destinations. Even in the remotest
part of Pakistan we have our associates who have been providing
services to our valuable clients. We can make bookings for you at
any place and any hotel of your choice. We also have expert guides
who are immensely knowledgeable. They can help you understand the
place you are visiting without any problem.
Sole Raison D'Etre
We desire to earn much more than mere profits.
Delivering value for what our customer is spending in terms of time
and money is of paramount importance to us. It is because of this
that we make extra effort, even at the cost of foregoing a bit of
our profit, to bring that sense of satisfaction in the hearts of our
customers. We believe in building long term relationship with our
customers. For us, satisfied customers is the greatest return for
Promotion Of Responsible Tourism
We do not just promote tourism, we promote
responsible tourism. We are aware, and also make you aware of the
advantages of responsible tourism, of protecting the natural beauty
of the place you are visiting. We encourage our customers to enjoy
their trip whilst at the same time become instrumental in benefiting
the locals and environment of the place.
We know that while planning for your trip, you need
to know hundreds of things. You need answers for your questions and
clarifications of your doubts. You need all your anxieties to be
placated. It is for this reason that we have made ourselves
available round the clock for your service. Our expert staff and
guide are forever there to resolve your doubts.
Compared To Our Competitors
We, unlike many of our competitors, do not believe
that a satisfying and fulfilled trip needs a lot of money to be
spent. Instead what we believe in is good and careful planning.
Proper planning and execution can offer you loads of enjoyment
during your trip. You do not really need to spend right and left for
this purpose. Our experienced staff work out the minute details of
your trip and help you save your hard earned money from being
Pakistan Orientation Sessions
This is an extremely special service arranged for
those tourists who are visiting Pakistan for the first time. Coming
for the first time, they have very little practical idea as to what
kind of country Pakistan is in reality. What are the customs and
traditions of the people here and what is at that sets them apart
from the rest of the world. Also, they need to know and understand
ways to enjoy Pakistan completely. Details about these and many more
facts about Pakistan and her people form the basis of the Know
Pakistan sessions. After attending this sessions, even first time
tourists feel at home while traveling in Pakistan.
A number of tourists from around the world are not
at ease with either Hindi or English, major languages spoken in
Pakistan, when they visit the country. Acknowledging this fact, we
arrange special language training classes for such tourists. In
these classes, we mainly acquaint them with the basics of these two
language so that they feel free while interacting with the people of
the country. In cases where they are paying a visit to regions where
neither of these two languages is spoken, we have a special classes
to give you a decent idea of that regional language.
Sustainable Eco Tourism
Vertical Explorers is a
socially active enterprise. We support a few carefully chosen local charitable organizations.
We are conscious of the fragility of our environment,
and aggressively pursue policies of conservation and preservation throughout
More .....Lowest Price and contribution to the local economy
You book directly with the owners, not agents or
intermediates. We have our own operation in Pakistan - we're not just agents
- and offer the best value for your money. We use the best equipment on the
We invests in small local communities who share our principles of Care,
Service & Excellence. We carefully manage our advertising budget. And we
depend on word-of-mouth and technology to lower our operational costs.
Our Services are personal, our groups are small, there are no middlemen, and
we give the local communities an opportunity to showcase their excellence.
Best of all - it's excellent value for your money, and great for the local
Where as overseas companies operate trips for large groups. Through the
years they established large administrative infrastructures, including
office buildings and transport.
You are paying for a guide to fly from the US or UK to join you on your
Many of these companies are merely agents for local companies. You're paying
to keep the middlemen in business!
We provide portable toilets.
We provide portable showers in a privacy tent
We care about our porters and the environment
We climb in Northern Areas every two weeks, unlike some big name
international companies who fly their guides in a few times a year.